PRIVACY POLICY

Hierographx LLC (“Hierographx,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your information when you opt in to receive SMS messages from us.

1. Information We Collect

When you opt in to receive SMS messages, we may collect:

- Your name

- Your mobile phone number

- Communication preferences

- Any information you voluntarily provide through forms

We do not collect sensitive personal information through our SMS program.

2. How We Use Your Information

We use your information to:

- Send project-related updates

- Provide scheduling notifications

- Send service alerts and support communications

- Respond to inquiries

- Send promotional messages only if you have separately opted in

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve website functionality and user experience. Cookies may collect information such as browser type, IP address, device information, and pages visited.

We may use analytics tools (such as Google Analytics or similar services) to understand how visitors interact with our website. These tools collect aggregated, non-personally identifiable information to help us improve our services.

You may disable cookies through your browser settings; however, some parts of the website may not function properly without them.

4. SMS Consent & Data Sharing

SMS consent is not shared with third parties or affiliates for marketing purposes.

We do not sell, rent, or share your mobile number with third parties for their marketing use.

We may share your information only with service providers that assist in delivering SMS messages (such as messaging platforms and carriers), strictly for operational purposes.

5. Message Frequency & Charges

Message frequency varies based on your interaction and project activity.

Message and data rates may apply depending on your mobile carrier and plan.

6. Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying:

STOP

You may also reply:

HELP

for assistance.

After opting out, you will receive a one-time confirmation message and will not receive further SMS communications unless you opt in again.

You may also contact us directly at: [email protected], (989) 702-2040

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no electronic transmission is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your information only as long as necessary to provide services and comply with legal obligations.

9. Contact Information

Hierographx LLC
350 Saint Andrews Rd
Saginaw, MI 48638
(989) 702-2040
[email protected]